Applicant FAQs | Work at Texas Tech | Human Resources Home (2024)

Table of Contents
How can I apply for a position at Texas Tech University? What is a veteran's preference? Who is a Veteran? How do I apply for a position using the veteran's employment preference? Does the veteran's employment preference guarantee to be hired or interviewed? Are there resources available to help veteran's find a job, write a resume, and prepare for an interview? Who can I contact for more information about the Veteran's Employment Preference? On average, how long does it take to complete an application? Can I apply for more than one job? The application asks for my Social Security Number but I'm not comfortable providing it on my application, is there a way to skip that part? I do not have Social Security Number, how can I submit my application? How should I address my cover letter? When can I expect to hear about the position? Can I edit my application once it has been submitted? How can I unlock my account or reset my information if I have forgotten the information used to set up the account? What benefits are provided with employment? I was not selected for a position, can I find out why? How much does a position pay? What does “800” Pay Grade mean? Will I receive a notification if I am not selected for a position? Am I able to contact the hiring department? Who can answer questions about the application process? Can I save the application to finish later? I'm having trouble applying on my device, is there somewhere on campus I can apply? How do I send in my supporting documentation for my application? Can a paper application be submitted for a position? How many years of work history do I need to provide? Do I need to provide my references at the time of submitting my application? How can letters of recommendation be added to my application? What kind of interviews can be expected? If a position requires me to move, will I be reimbursed for moving expenses? I tried to go back to complete a saved application and it disappeared, am I able to complete it? How can I find out the status of an application? Can I withdraw my application? I need to submit a portfolio, where can I send it? Who should be contacted with questions regarding onboarding paperwork? How often are new positions posted? Do I need an email address to apply? Do I receive confirmation my application was received successfully? Can a Texas Tech Health Science Center (TTUHSC) employee apply for a Texas Tech University (TTU) position? I'm a current employee of Texas Tech University, which job portal do I utilize to apply for positions? How can I accept a job offer? References

How can I apply for a position at Texas Tech University?

  • All positions for Texas Tech University/System and affiliated campuses can be found at www.workattexastech.com
  • Once on the career webpage, you must select, the type of position you are seeking (Staff, Faculty, Student, Current Employee and you can either scroll through the entire list or use a search options: keyword, title, and job category are located at the top of the page, or use location, extended job title, or department under the Advanced Search option.
  • Click the title of the job you are interested in to view complete details about the position.
  • To apply for the position, click the Apply to Job button at the bottom of the page.
  • Next, you may either create log-in credentials or use ones previously set-up, to log in to the system.
  • You will be asked a series of questions regarding past and present work history and be provided the opportunity to upload your resume and supporting documentation. Any sections marked with a red asterisk are required.
  • On the last page you will need to read the certification and use an electronic signature to acknowledge the application.
  • Finally, you will be able to review and/or edit each section of your application. Once you are satisfied with the information you have provided, click Send My Application.

If you are unable or limited in your ability to use or access the application system due to a disability, limited English proficiency, or other reasons you may contact Human Resources at 806-742-3851, email hrs.recruiting@ttu.edu or visit our office in the Texas Tech University Doak Conference Center, 2518 15th Street (15th & University), Lubbock, Texas, for assistance.

Recommendations for screen readers, such as JAWS & Rational Policy Tester, are to use Mozilla Firefox web browser.

What is a veteran's preference?

  • Texas Government Code 657 provides employment preference to veterans, including those with disabilities; surviving spouses who have not remarried; orphans of veterans who were killed on active duty; spouses of an active duty member of the United States armed forces or Texas National Guard; and spouses of disabled veterans who serve as the primary source of income for the household.
  • Individuals who qualify for veteran's preference are entitled to a preference in employment with or appointment to the University over other applicants for the same positions who do not have greater qualifications.

Who is a Veteran?

A veteran is a person who has served in:

  • The Army, Navy, Air Force, Coast Guard, or Marine Corps of the United States, or the United States Public Health Service under 42 U.S.S. Section 201 et seq., as amended:
  • The Texas Military forces as defined by Section 437.001 of the Texas Government Code; or
  • An auxiliary service of one of those branches of the armed forces; and
  • Has been honorably discharged from the branch of the service in which the person served.

How do I apply for a position using the veteran's employment preference?

  • Applicants will be asked questions as part of the application process that will be used determine eligibility. Additionally, applicants should attach a DD Form 214, Member 4 showing an honorable discharge with their other application documents.
  • Applicants who may qualify for veteran preference who are not the veteran themselves may need to submit additional documentation.

Does the veteran's employment preference guarantee to be hired or interviewed?

  • For an eligible individual to be interviewed, the individual must meet the same required qualifications for the position as every other applicant. If the individual does not meet the required qualifications, then the individual will not be interviewed.
  • For an eligible applicant to be hired, the applicant must be the best qualified applicant for the position as determined by the hiring manager.

Are there resources available to help veteran's find a job, write a resume, and prepare for an interview?

There are organizations that can help veterans and their family members find and prepare for meaningful employment. Links to many of those organizations can be found on the Texas Veterans Portal Webpage.

Who can I contact for more information about the Veteran's Employment Preference?

Please contact Talent Acquisition at:hrs.recruiting@ttu.edu or 806-742-3851.

On average, how long does it take to complete an application?

On average it takes 30-45 minutes for an initial submission. Subsequent applications should go faster because the system will remember some of your answers.

Can I apply for more than one job?

Yes, but not at the same time. An application will need to be submitted for each opening in which you have an interest.

The application asks for my Social Security Number but I'm not comfortable providing it on my application, is there a way to skip that part?

In order to comply with Texas Tech University System Regulation 01.09, there must be a way to uniquely identify all application submissions. The collection of social security numbers serves to facilitate this need. The social security number is stored in our system in an encrypted format. Texas Tech University has implemented reasonable physical, administrative and technical safeguards to help us protect information from unauthorized access or use.

I do not have Social Security Number, how can I submit my application?

Contact Talent Acquisition at hrs.recruiting@ttu.edu to request a number to use for the application process. Human Resources will not provide a unique number to individuals who have indicated they possess a valid Social Security Number distributed by the U.S. Social Security Administration.

How should I address my cover letter?

It is advised to address the cover letter with “Dear Hiring Manager” or “Hiring Committee.”

When can I expect to hear about the position?

Each department utilizes their own timeline for recruiting and review. Once a decision is made regarding your application, you will be contacted via the email or phone number within your profile.

Can I edit my application once it has been submitted?

Once an application has been submitted it cannot be edited. However, you may add updated or additional documentation using the following steps:

  1. Log into your candidate portal at workattexastech.com with the username and password used to create your account when you applied for the position.
  2. In the “Applications” tab, click “Submitted Applications.”
  3. Click the job title of the application you want to add documents to.
  4. Click the “Add Files” tab.
  5. Use the drop-down menu and choose the type of document to add.
  6. Click “Browse” to find the file you want to upload from your computer.
  7. Select the document from your computer and click “Submit.”
  8. Repeat this process until all documents have been selected that you want to upload.

If you have difficulty making the updates or have any further questions regarding the application process, please contact us at hrs.recruiting@ttu.edu or 806-742-3851. It is highly recommended to contact the hiring department, if listed, to inform them of the change in documentation. If there is not a contact listed, you may email hrs.recruiting@ttu.edu and Talent Acquisition will let the department know.

How can I unlock my account or reset my information if I have forgotten the information used to set up the account?

From the www.workattexastech.com website, click on the box with the type of job for which you last applied (Faculty/Staff/Student), then from the log-in section, and click “Forgot Username or Password.” And follow the system prompts to retrieve previously used information. If that this process does not work, please contact Talent Acquisition at hrs.recruiting@ttu.edu or 806-742-3851.

What benefits are provided with employment?

Please visit New and Newly Benefits Eligible Employees for information about employee benefits.

I was not selected for a position, can I find out why?

The hiring department may or may not provide follow-up information to applicants at their discretion. Human Resources is not part of the decision-making process, so in most cases the information is not available.

How much does a position pay?

Please refer to the job posting for compensation for specific positions. The university's complete Pay Plan can be found on the Human Resources website.

What does “800” Pay Grade mean?

Pay grade “800” is our non-classified pay plan which is for positions which are often one of a kind, used by a small number of employees, or faculty-related and allows flexibility to address the university's unique job market. Non-classified positions typically require a specific degree and/or specialized training.

Will I receive a notification if I am not selected for a position?

All applicants will receive an email indicating if they were not selected for a position.

Am I able to contact the hiring department?

Only if contact information is provided on the job posting.

Who can answer questions about the application process?

Contact Talent Acquisition at hrs.recruiting@ttu.edu or 806-742-3851.

Can I save the application to finish later?

Yes, there is an option on the application to save to finish later.

I'm having trouble applying on my device, is there somewhere on campus I can apply?

Yes, visit the Human Resources office in Doak Conference Center located on the north side of the larger parking lot off 15th and University. The Human Resources office has computers available for public use, weekdays, from 8:30am to 4:30pm.

How do I send in my supporting documentation for my application?

It is recommended to attach all supporting documentation during the application process. Please use the following steps to add supporting documentation to your application:

  1. Log into your candidate portal at workattexastech.com with the username and password used to create your account when you applied for the position.
  2. In the "Applications" tab, click "Submitted Applications".
  3. Click the job title of the application you want to add documents to.
  4. Click the "Add Files" tab.
  5. Use the drop-down menu and choose the type of document to add.
  6. Click "Browse" to find the file you want to upload from your computer.
  7. Select the document from your computer and click "Submit".
  8. Repeat this process until all documents have been selected that you want to upload.

If you have difficulty making the updates or have any further questions regarding the application process, please contact us at hrs.recruiting@ttu.edu or 806-742-3851.

Can a paper application be submitted for a position?

In order to be considered for any open position, individuals must apply through the Texas Tech University applicant tracking system. Applications can only be accepted electronically. Visit our website www.workattexastech.com to apply.

How many years of work history do I need to provide?

We recommend at least 10 years, if applicable.

Do I need to provide my references at the time of submitting my application?

Supporting documentation requirements are listed on each job posting under "Required Attachments".

How can letters of recommendation be added to my application?

Have referees email letters of recommendations to Talent Acquisition at hrs.recruiting@ttu.edu unless otherwise indicated on the job posting. Make sure to have the letter writer provide the appropriate requisition number.

What kind of interviews can be expected?

Phone, Virtual, and Face-to-Face

If a position requires me to move, will I be reimbursed for moving expenses?

Moving expenses are at the hiring department's discretion. It is recommended to discuss this during the interview process.

I tried to go back to complete a saved application and it disappeared, am I able to complete it?

In most cases, this indicates the job posting has been closed to additional applications and no more will be accepted. For other questions about the application process, please contact Talent Acquisition at hrs.recruiting@ttu.edu or 806-742-3851.

How can I find out the status of an application?

Please visit the Submitted Applications in your Candidate Portal for status updates.

Can I withdraw my application?

Yes, please visit the Candidate Portal and select the "Withdraw" link option in your Submitted Applications for the particular job.

I need to submit a portfolio, where can I send it?

Please follow the instructions on the job posting to upload the portfolio as supporting documentation.

Who should be contacted with questions regarding onboarding paperwork?

  • For access to the onboarding paperwork, please contact Talent Acquisition at hrs.recruiting@ttu.edu or 806-742-3851.
  • For information regarding the I9 process, please contact the department hiring you or Compensation and Operations at hr.comp.ops@ttu.edu

How often are new positions posted?

New jobs are posted daily.

Do I need an email address to apply?

Yes, an email address is required for the application process. It is the way in which information will be communicated to you.

Do I receive confirmation my application was received successfully?

Yes, applicants will receive an email confirming the submission of each application.

Can a Texas Tech Health Science Center (TTUHSC) employee apply for a Texas Tech University (TTU) position?

TTU and the TTUHSC have separate application processes. TTUHSC employees will need to apply for TTU positions as an external applicant.

I'm a current employee of Texas Tech University, which job portal do I utilize to apply for positions?

Human Resources recommends current employees use the ‘Current Employee' portal to apply for open positions.

How can I accept a job offer?

Log-in to www.workattexastech.com with the same information you used to apply for the position in which you need to accept the offer. You will click on Candidate Zone at the top of the page and a drop-down menu will appear, choose the Dashboard and the system will provide you a link in which to review and accept the offer letter.

If you experience difficulty, please contact Talent Acquisition at hrs.recruiting@ttu.edu or 806-742-3851.

Applicant FAQs | Work at Texas Tech | Human Resources Home (2024)

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